Peppermint.sh Overview

Peppermint.sh is a modern, open-source, self-hosted ticket management system designed to simplify customer support and internal issue tracking. It offers a lightweight alternative to platforms like Zendesk, Freshdesk, and Jira, with a clean UI and fast, Markdown-based workflows.

🎯 Key Features

• Simple Ticket Management
  Create, track, and reply to tickets using a minimal, fast interface.

• Markdown Support
  Compose and format tickets and replies using Markdown syntax.

• Client Profiles & History
  View ticket history and activity across all clients in one place.

• Built-in Authentication
  Supports OIDC, Google, GitHub, and passwordless login.

• Email Integration
  Send and receive tickets via IMAP/SMTP; auto-convert emails into tickets.

• File Uploads
  Attach screenshots, documents, and other files to tickets with drag-and-drop.

• Labels, Priorities & Notes
  Categorize and prioritize tickets with labels, tags, and internal notes.

• Webhooks
  Connect tickets to other services or trigger automation.

• Mobile-Responsive UI
  Works great on phones, tablets, and desktops.

🛠 Use Cases

• Lightweight internal IT support system
• Customer helpdesk for startups or small businesses
• Email-to-ticket conversion system
• Self-hosted alternative to Zendesk or Jira Service Desk

📚 Learn More

• Official Site
• GitHub Repository
• Documentation
• Live Demo

Important

You can login after deployment using the following credentials: admin@admin.com / 1234